03.20.2024
swissQprint announced at the Fespa Global Print Expo 2024 that customers will now receive a 36-month parts warranty starting from delivery of their large format printer. The industry standard is 12 months. “We make this promise with confidence, because we only ever use high-quality components and our printers are robustly built and very reliable,” emphasises Carmen Eicher, Chief Sales and Marketing Officer at swissQprint. “Customers have always appreciated our machines’ high uptime.”
The new warranty provisions apply with immediate effect to all new machines and for all models, namely the Kudu, Nyala, Impala and Oryx flatbed printers and the Karibu roll to roll printer. The provisions stipulate preventative maintenance intervals. “Preventative machine maintenance has always been a principle of ours to avoid problems arising in operation,” concludes Carmen Eicher.